Hurst Design Build Remodel Recognized Among North America’s Best
Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2015 Guildmaster Award Honors Hurst
Hurst Design Build Remodel of Northeast Ohio has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has presented the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Hurst was selected as one of a select few North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Hurst Design Build Remodel achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“We are very pleased to be recognized by Guild Quality. Client satisfaction is vital to our business and Guild Quality helps us ensure that our clients are getting the level of quality work and service that we guarantee,” said Dan Hurst, owner of Hurst Design Build Remodel.
About Hurst Design Build Remodel
Hurst is an award-winning home remodeling firm specializing in combining innovative design solutions and expert craftsmanship into one seamless experience. The most beautifully reinvented homes in Northeast Ohio are designed and constructed by Hurst. www.hurstremodel.com
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset – their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.
For more on the 2015 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.